Welcome to Cosmik Ratna. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase products, contact us, or use our services.
By using our website and services, you agree to the practices described in this Privacy Policy.
1. Introduction
At Cosmik Ratna, we value the trust our customers place in us. We understand the importance of maintaining the privacy and confidentiality of personal information.
This Privacy Policy explains:
- What information we collect
- How we use your information
- How we protect your data
- Your rights regarding your information
- Third-party services and payment security
We encourage you to read this policy carefully.
2. Information We Collect
When you interact with Cosmik Ratna, we may collect certain personal and non-personal information.
Personal Information
We may collect the following details:
- Full Name
- Phone Number
- Email Address
- Shipping/Billing Address
- Payment Information (processed securely through third-party payment gateways)
- Date of Birth, Birth Time, and Birth Place (only if voluntarily shared for astrological consultation)
We collect this information only when voluntarily provided by you.
Non-Personal Information
We may automatically collect:
- Device information
- Browser type
- IP address
- Website usage activity
- Pages visited on our website
This helps us improve website performance and user experience.
3. How We Use Your Information
We use collected information to provide better products, services, and customer support.
Your information may be used for:
Order Processing
To process gemstone purchases, shipping, payments, and confirmations.
Customer Support
To answer inquiries, complaints, or service requests.
Astrological Guidance
To provide personalized astrology-related recommendations, if requested.
Marketing & Communication
We may occasionally send:
- Product updates
- Educational content
- Promotions or offers
- Astrology-related insights
You can unsubscribe anytime.
Website Improvement
To improve website functionality, user experience, and performance.
4. Payment Security
At Cosmik Ratna, we prioritize payment safety.
We do not store sensitive payment details such as:
- Credit card numbers
- Debit card information
- Banking passwords
- CVV details
Payments are securely processed through trusted third-party payment providers.
5. Cookies Policy
Our website may use cookies to improve user experience.
Cookies help us:
- Understand visitor behavior
- Improve website performance
- Save preferences
- Provide a smoother browsing experience
You may disable cookies through your browser settings if preferred.
6. Sharing of Information
We respect your privacy and do not sell or rent your personal information to third parties.
We may share information only in the following situations:
Service Providers
Trusted partners involved in:
- Payment processing
- Shipping and logistics
- Website maintenance
Legal Requirements
If required by law, government authorities, or legal proceedings.
7. Data Protection & Security
We implement reasonable security measures to protect your personal information from:
- Unauthorized access
- Misuse
- Data loss
- Alteration or disclosure
While we strive for strong security, no online platform can guarantee complete protection.
8. Astrology Disclaimer
Astrology and gemstone recommendations offered by Cosmik Ratna are based on traditional beliefs, interpretations, and individual preferences.
Results may vary from person to person.
We do not guarantee:
- Specific outcomes
- Financial success
- Health improvements
- Relationship results
Our services are intended for guidance and informational purposes only.
9. Your Rights
You may request to:
- Access your information
- Correct inaccurate information
- Delete your personal information
- Opt out of marketing communication
To request changes, contact us through our official communication channels.
10. Third-Party Links
Our website may include links to third-party websites or platforms.
We are not responsible for:
- Their privacy practices
- Their policies
- External content
Users are advised to review third-party privacy policies separately.
11. Children’s Privacy
Our website and services are not intended for individuals under the age of 18 years without parental guidance.
We do not knowingly collect personal information from minors.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- Legal requirements
- Website improvements
- Service updates
Updated versions will be posted on this page with the revised date.